AN END TO END SOLUTION FOR YOUR SHORT TERM RENTAL PROPERTY
OUR SERVICES
Digital when you want it, human when you need it! In an extremely competitive and dynamic market our success is built on having large-scale consumer reach utilising state of the art reservation and channel management software – whilst providing a personalised service when you need it. We provide owners efficient property management and strategic marketing solutions to ensure long term brand development and protection of your asset.
MARKETING, DISTRIBUTION & CHANNEL INTEGRATION
With expertly composed listings our team will ensure that Turnkey365 promotes your property to quality guests and is introduced to our expansive network of travel affiliates, travel agencies, and tour operators. Our multi-channel marketing, distribution, and revenue management strategies put your property in front of the right guests at the right time and at the right price. Your listing will be optimized for a coherent branded experience that maximizes visibility across more than 60 distribution channels – including but not limited to Airbnb, VRBO, La Cure, LVH, and Marriott Homes and Villas.
PROPERTY SET-UP, INVENTORY & ONBOARDING
Whether your property is furnished or unfurnished we provide a full onboarding solution that includes all of the elements related to that of the property set-up phase. Our skilled team will guide you on aspects related to interior design, remodelling, renovations, security, the procurement of linen, housekeeping and operations, as well as landscape design and the purchasing of essential amenities – all in line with international hospitality standards.
HOUSEKEEPING & IN-HOUSE STAFF TRAINING
Having a dedicated housekeeper in your property is an integral part of maintaining the efficiencies within your home.We will assist in placing, training, and overseeing the perfect candidate specific to your property’s needs ensuring that they hold and maintain the skills necessary to ensure a seamless housekeeping experience for both you and your guests. With a customized check-list – built in accordance to your individual property’s requirements and International hospitality standards – your property will be perfectly presented on each and every occasion.
MAINTENANCE & REPAIR MANAGEMENT
By choosing to partner with us you will have access to our credible base of vetted contractors, project managers, and third-party service providers. We ensure all elements of your home are maintained and cared for and that you are regularly communicated with during this process for authorisation. We will routinely inspect your property, make recommendations on improvements & renovations, check on inventory, obtain quotations on your behalf, and schedule the regular servicing of all working assets and appliances within your home. Our priority is to protect and maintain your asset on your behalf.
GUEST MANAGEMENT
We pride ourselves on our consistent 5 star guest feedback.From the initial check-in right through to the day of departure our skilled guest relations team are on hand for your guests and are on call 24/7 to answer questions, address any concerns, and make house calls whenever necessary. Our priority is to ensure that all guests are professionally managed and supported during their stay.
DEDICATED RESERVATION TEAM
Never miss an inquiry or booking! Our reservations team is here to offer a personalized service to each and every guest who enquires or books your property. Each guest will be assisted with all elements of their stay, and we offer tailored solutions to ensure their holiday is unforgettable. Your live calendar will always be kept up to date and be available to book instantly (or via request only basis) across all the main channels as well as by local and international tour operators and travel agencies. It is due to this service that we have built a loyal following of global clientele who come back to us time and again.
PRE-PURCHASE CONSULTATION
Having established relationships with credible contacts and resources in the real estate industry we are able to source, guide, and assist you in procuring the best property purchase in line with your specific requirements. In addition, this also allows us to provide pre-purchase income projections and advice pertaining to all elements related to the setup and running of your property.
SAFE & SECURE
Your property is safe with us. We screen every guest, have minimum stay requirements combined with premium pricing and if requested, 24/7 technology-enabled monitoring that triggers real-time alerts for immediate action. We perform a comprehensive pre-arrival and post-departure inspection for every booking and handle key and access control with the utmost vigilance. We ensure your security systems are running optimally at all times and with a housekeeper duly responsible for being at your property daily, we are able to ensure that there is a constant presence whether your property is occupied or not.
STRONG FINANCIALS
We offer a detailed accounting service via Xero, from managing the day to day flow of your booking funds, right the way through to payment of your property bills such as municipal accounts, WiFi service etc. We provide you with a comprehensive monthly statement of all the ingoing’s and outgoings, as well as comprehensive annual reports. We can be as involved or uninvolved in the day to day running of your investment as you require.
VILLA & PROPERTY MANAGEMENT
While rental returns are of high priority ,our Property and Guest management division is here to ensure your home is maintained to a high standard at all times.
THE TURNKEY DIFFERENCE
Managing your home
Industry Standard
Self-Managed
Award Winning Property Management Company
Professional marketing
Leading revenue management
Stringent guest-vetting processes & software
24/7 On-Call emergency number
No parties policy
Established relationships with 3rd party agencies and tour-operators
Listing on 60+ distribution channels
Verified Google Partner agency
Maintaining your home
Best-in-class care year-round
Hospitality grade in-house housekeeping
Access to established & vetted contractors
Commercial-grade insurance
Owner benefits
Dedicated owner relations
Regular reporting & feedback
WE PRIDE OURSELVES ON BEING
AWARD WINNING
TRANSPARENT
EXPERIENCED
DYNAMIC & DIVERSE
LOCALLY BASED
TECH FORWARD
STRIVE FOR EXCELLENCE
HAVE STRONG PERSONAL VALUES
LOVE WHAT WE DO
SOME EXAMPLES OF THE PROPERTIES WE MANAGE
GET IN TOUCH TODAY!
Interested in having Turnkey365 manage your holiday rental property? If so, complete the following form and we will send you more information on our onboarding process and realistic revenue and income projection.
“A perfect holiday home and a fantastic host. Turnkey365 made check-in and check-out an absolute pleasure. It was also the little things that make a difference such as a welcome pack of cookies and bottled waters. The housekeeper was gem. This villa is in a good location with great views. It is roomy and clean and has everything one would ask for in a holiday home. Will definitely return”
