SERVICES

Reservations, Marketing & Channel Management


The tourism industry is fast evolving, technology plays a greater role in our daily lives and we need to be at the forefront of this digital revolution! In an extremely competitive and dynamic market, our success is built on having large-scale consumer reach, utilising state of the art reservation and channel management software ,but never neglecting the importance of personalized service.We are the leaders at marketing Cape Towns finest properties to the most discerning clientele and exceed industry average occupancy and returns, year after year.We offer owners and investors the ideal sales and marketing solutions for their properties, to ensure successful growth and to drive long term brand development.

Earn more from your investment

We will expand your marketing reach. With expertly crafted listings and hand selected photographs, our team will ensure the presentation of your Villa is irresistible to potential guests.  Your calendar will always be kept up to date and be available to book instantly across all the main channels as well as by local and international tour operators and travel agencies.

Online visibility

Our multi-channel marketing, distribution and revenue management strategies put your property in front of the right guests at the right time. We want our guests to seamlessly find your property, no matter how they choose to connect with us. Turney365, will ensure your property is exposed via all the major booking portals and online listing sites, such as AirBnB, Booking.com, Expedia, Flipkey etc

No risk proposition

We believe in a pay-for-performance model. There are no sign-up fees. We are successful when you’re successful!

Preferred Partner network

Your vacation rental property will be introduced to our expansive network of travel affiliates, including, but not limited to, over 2000 local and international travel agencies & tour operators, including preferential listings on many of our partners websites, more notably Capsol Villa Rentals as they form part of our group of companies.

Dedicated reservations team

We offer a personalised service to each and every guest who books your property. Each guest will be assisted with all elements of their stay, and we can offer tailored solutions to ensure their holiday is unforgettable. It is due to this service that we have built a loyal following of global clientele who come back to us time and again.

Pricing management

Our team constantly monitor the performance of your listing. We will make the necessary pricing adjustments using not only our knowledge of travel trends within Cape Town, but as well as through our tried and tested algorithms, to ensure we maximise your occupancy throughout the year.

Property & Guest Management


While rental returns are of high priority ,our Property and Guest management division is here to ensure your home is maintained to a high standard at all times.They strive to have each guest leave feeling as though they’ve enjoyed a hotel-grade stay. Our team will ensure your property is looked after and professionally presented for each & every booking.

24/7 Guest Assistance

We pride ourselves on ensuring that each guest has an unforgettable stay! From the initial check-in to day of departure, our experienced guest relations team will be available to the guests at all times. They are ready and waiting to answer questions, address any issues, and make house calls whenever it's needed. We believe that it is of the utmost importance that a guest feels welcome and is supported throughout their stay! Further to this, you can be assured that all reservations and guests will be professionally managed, from start to finish

Guest ready

Your property will always be ready to welcome guests. Our thorough checklist and housekeeping procedures will ensure your house is presented in pristine condition for each and every booking.We ensure each guest is personally met by our hospitality assistant on arrival as well as being provided with a welcome pack of basics to get their stay started. It is of the upmost importance that each stay starts on the right foot.

Maintenance

By selecting to partner with us you will have access to our dedicated & knowledgeable homeowner relations team. We ensure all elements of your home are maintained and cared for and that you are communicated with regularly. Our priority is to protect your asset. We will regularly inspect the property, make recommendations on improvements, schedule regular servicing, and oversee your pool & garden service. We have partnered with a specialist who can also handle any project management or renovation works.

Housekeeping

Having a trained & dedicated full-time housekeeper in your property is an integral part of ensuring the overall success of your home and bookings. We will assist in placing, training and overseeing the perfect candidate. Within this service we also provide our guests with top of the range amenities and all the other little touches like a staff uniform are included.

OWN A VACATION RENTAL? GET IN TOUCH TODAY!



If you would like to become part of our collection, please complete your details above or contact the office on +27 (21) 201 7245