PROVIDING PEACE OF MIND FOR OUR PROPERTY OWNERS AND INVESTORS
Turnkey365 is more than just another vacation rental and property management company. Our highly skilled team and our non-negotiable standards have been derived from the need for owners to have access to a locally sourced company that is able to pay the same care and attention to their home, just as they would. With 70 years of combined experience in the industry, our team are specialists in holiday rental and property management services and are responsible for producing a seamless experience that includes the handover of a property right through to the guest departure. Marketing the most luxurious properties in the Cape we have formulated a team of individuals that are able to partner with the most discerning clientele. We pride ourselves on our ability to give both guest and owners (including their properties) the attention they deserve and hold ourselves to internationally derived hospitality standards that set us apart from other vacation rental and property management company.
The Golden Turnkey365
touch - Cape Town's leading award winning Vacation Rental Marketing & Management company
Turnkey365 Property Management and Marketing has recently won their first Luxury Lifestyle Awards, taking home the title of Best Luxury Holiday Home Lettings and Management in South Africa for 2024. Turnkey365 provides incomparable holiday rental and property management services in Cape Town’s luxury market.
SENIOR MANAGEMENT TEAM
ANDRE BURGER
Operations Manager
A seasoned professional in the field of property management, with a remarkable career spanning over 16 years in the hospitality industry, brings a wealth of experience to his position, having successfully managed high-end hotels, honing his skills in hospitality and guest service excellence. Andre leads the charge in executing property management and operations strategies, leveraging his extensive background in delivering exceptional service and maintaining the highest standards. His expertise and leadership play a pivotal role in ensuring the company’s commitment to excellence in property management and operations.
DIANNE CAWOOD
Product Manager
Dianne has been a dedicated member of the Turnkey365 team for over 5 years. With a decade-long career in the tourism industry and a passion for all things related to IT and design. Dianne is a true asset to the company. Her role is crucial, as she takes charge of managing all our 3rd party channel listings, ensuring that properties are presented to the widest audience possible. Dianne also oversees dynamic pricing systems, optimizing rates to match market demand and maximize revenue. Additionally, she plays a key role in the seamless on-boarding of new properties. Dianne’s expertise in both the hospitality and IT sectors contributes significantly to Turnkey365’s continued success and innovation in property management.
MICHAELA RODRIGUES
Reservations Manager
Meet Michaela, the dedicated Reservations Manager at Turnkey365. With a keen eye for detail and a passion for fostering strong connections, Michaela plays a pivotal role in the company’s success. She is responsible for managing all bookings, meticulously coordinating every aspect of reservations, and nurturing relationships with key travel agents. Additionally, Michaela expertly manages reservations across various online booking channels, ensuring that every guest’s experience begins with a seamless and welcoming process. Her commitment to precision and outstanding guest service is at the heart of Turnkey365’s reputation for excellence in the property management industry.
GAYNOR PEACOCK
Group Accountant
Introducing Gaynor Peacock, the esteemed Accountant at Turnkey 365 Villas. With an impressive tenure of 12 years at the company and a remarkable three-decade-long career in the field, Gaynor brings a wealth of expertise and dedication to her role. Her steadfast commitment and extensive experience make her an invaluable asset to the financial management of Turnkey 365 Villas, ensuring the company’s financial success and stability.
SHARON MORRISON
Housekeeping Manager
Introducing Sharon, the Housekeeping Manager at Turnkey365. With a distinguished background in the hospitality industry, Sharon brings with her a wealth of experience from 5-star hotels in Cape Town’s most prestigious establishments. Her commitment to perfection and her dedication to maintaining brand excellence are unwavering. At Turnkey365, Sharon’s expertise plays a vital role in ensuring that all properties are immaculately maintained at all times. Her meticulous attention to detail and high standards of cleanliness are essential in upholding the company’s reputation for excellence in property management. Sharon’s pursuit of perfection ensures that every guest’s experience is nothing short of extraordinary.
JULIAN BREACH
Guest Relations
Meet Julian Breach, one of our dedicated Guest Relations professionals at Turnkey365. Since 2018, Julian has been instrumental in ensuring every guest’s stay is nothing short of extraordinary. With unwavering availability around the clock, he leaves no stone unturned to prepare our properties and create memorable experiences for guests. Julian’s attentive approach has garnered outstanding Google reviews and a host of delighted returning guests. Beyond his role, he finds joy in meeting people from around the world. Outside of work, Julian’s interests include gardening, hiking, handyman work, and spending time with his family.
LANCE VAN BOOM
Guest Relations
Meet Lance Van Boom, a seasoned professional in the hospitality industry with over 5 years of experience. Lance holds a Hospitality Management Diploma from CPUT and has honed his skills through intensive training at the Granger Bay Hotel School and renowned 5-star hotels in Cape Town. Following his studies, he dedicated 4 years to a prominent hotel group before becoming a valuable asset to the Turnkey365 team as a Guest Relations Specialist. Lance is known for his strong work ethic, teamwork, and a passion for outdoor adventures, cooking, and soccer in his leisure time.
KHAYAKAZI MATI
Guest Relations
With over 15 years of dedicated service in the hospitality industry, Khayakazi “Kaybee” stands as a seasoned expert in property management and guest relations. Her illustrious career, ranging reflects her unwavering commitment to excellence. Kaybee’s dedication in property management is unparalleled, drawing from her extensive experience in high-end hotels. Her passion for showcasing South African culture shines through in every endeavor.
WE PRIDE OURSELVES ON BEING
AWARD WINNING
TRANSPARENT
EXPERIENCED
DYNAMIC & DIVERSE
LOCALLY BASED
TECH FORWARD
STRIVE FOR EXCELLENCE
HAVE STRONG PERSONAL VALUES
LOVE WHAT WE DO
“We currently live abroad and rent out our property in Camps Bay, through Turnkey365. It has been so comforting knowing we have a team of people looking after our house as if it was their own. They have been extremely helpful from the start and continues to manage our property with professionalism and care. Having stayed there recently myself, I was impressed with the Turnkey365 guest relations team. They were friendly and efficient and quick to respond to a few requests we had. I was also impressed by the politeness, respect, and kindness of the cleaning staff.
As first time owners of a holiday rental property, we are very pleased to be working with Turnkey and feel well supported. They have helped us navigate our way through the process of owning a rental property and continue to work with us to ensure our property is regularly maintained as well as rented out as often as possible.”